Quality Management
- 1986: Right from the beginning, BENDER & PARTNER Language Service made quality management a priority, and set out to optimise the organisation of projects in order to better fulfil your requirements
- 1996: BPS achieves DIN EN ISO 9002 certification
- 2001: the certification is included under DIN EN ISO 9001:2000
- 2008: the standard becomes DIN EN ISO 9001:2008
Our quality objectives
- Preventing inconsistencies
- Analysing and processing any inconsistencies
- Regular quality monitoring and updates
- Continuous evaluation of the system (annual external audits)
Criteria for translators and interpreters
- Recognised university qualification
- Experience and specialisation in one or several predefined fields
- Successful completion of a translation test, according to criteria that include meeting a deadline / overall quality / comprehension / idioms / terminology / style
Confidentiality
- All documents that you send to us are treated in a confidential manner
- This commitment is also shared by all our translators and interpreters
